Personalized Coaching

Personalized Coaching
You will be assigned an expert Veteran Coach who will guide you through the entire process. Your coach will discuss your service records with you to ensure you are aware of every disability category you qualify for by law. Your coach will then create a personalized strategy that will be a roadmap for success.
Service Records
Many veterans don’t realize that some VA disability conditions are presumed to be service-connected based simply on where and when they served. In fact, there are 23 disability categories covering more than 300 conditions that fall under presumptive rules, including those expanded by the PACT Act, a law passed in 2022 to support veterans exposed to burn pits and other toxic hazards.
Here’s what that means in plain terms: if you’re diagnosed with one of these conditions and served in a qualifying location during the approved timeframe, the VA presumes the condition is connected to your military service. You shouldn’t have to prove the connection on your own, like you would with many other claims.
Our Veteran Coaches take the time to review your service records carefully and thoroughly. The goal is simple: make sure you understand every category you may qualify for under the law, including all presumptive conditions, so nothing you’ve earned is left on the table.
Requesting Medical & Service Records
Don’t have your medical or service records yet? Not sure where to start or how to request them? You’re not alone, this part of the process trips up a lot of veterans.
Your Veteran Coach will walk you through exactly how to request your records from the VA. It typically takes 8–12 months for those records to arrive after the request is submitted, but here’s the good news: you don’t have to wait for them to start preparing your claim.
While the VA processes your request, your Veteran Coach can begin reviewing your service history with you to identify disability categories you may qualify for under the law. Once your records arrive and are fully reviewed, we’ll schedule an initial strategy meeting.
Personalized Strategy
In that meeting, your Veteran Coach will clearly explain what you may qualify for and outline the best way to move forward. We’ll walk you through every step of the VA disability claims process and help you build a clear plan from start to finish, so you know exactly what to expect and how to prepare for a favorable decision from the VA.
